How do I use LuxxDrops Original Hint of Flavour bottles?
1. Shake the bottle for 10-15 seconds
2. Add two full squeezes into your glass (not drops) 3. Pour your chosen clear bubbly beverage into the glass and enjoy. Serving sizes will vary for larger or smaller drinks. After each use you should squeeze all remaining liquid from the dropper to avoid blockage.
How do I use LuxxDrops Xtreme?
Our Xtreme comes in single serve sachets, making it easy to use where ever you go. For best results, make sure you mix the liquid whilst still in the sachet until the shimmer is equally spread throughout. Then tear at the top corner (there is a small incision to help with opening it), and pour into your glass, and top up with your drink of choice. For best results, we recommend pouring into a glass without any ice.
What drinks should I use LuxxDrops with?
We recommend all clear bubbly beverages including sparkling wines, spirits, clear or light coloured cocktails and mocktails, Prosecco and sodas. LuxxDrops are non alcoholic so are great for the whole family. Our LuxxDrops Original Hint of Flavour range is perfect for adding colour, shimmer and a hint of flavour. Our Xtreme range is full flavoured. Please consider which you would prefer when ordering (or try both!)
What are the serving sizes?
2 full squeezes of LuxxDrops Original Hint of Flavour is 1 serving, and will transform the standard champagne sized flute - 150ml.
1 sachet of LuxxDrops Xtreme works best with 250ml.
More or less, LuxxDrops can be added or removed to increase or decrease the colour, flavour and shimmer.
What is the best before date?
LuxxDrops products are manufactured with a 6-12 month best before date. Each product's use by date can be found on the label. We recommend using LuxxDrops within 1-2 months of opening.
What are the shipping and dispatch times?
All LuxxDrops only orders will be dispatched in 1-2 business days. Gift Set orders 1-3 business days due to the time required to add custom writing.
LuxxDrops use Australia Post for shipping. Once the packages have been sent, please check your tracking details for updates, as it is no longer in our control how long shipping will take.
What is the Perth Same Day Delivery option?
In 20km of our Carlisle warehouse? Lucky you! We offer same day delivery, making gift giving that whole lot easier and that whole lot more exciting for the lucky receiver!
LuxxDrops now offer same day or scheduled deliveries, Monday - Friday 10am - 5pm, excluding public holidays. Same day delivery cut off is 9am on the delivery day.
Your order will be delivered on the scheduled day to the nominated address exactly as recorded in your order, so please ensure these details are clear and correct.
We recommend sending parcels to a business address, or address where someone will be home during the day to ensure safest delivery. If the delivery address is unattended on the nominated delivery date, and the recipient unable to be contacted, LuxxDrops will leave the order in accordance with the instructions given in the order or at the closest position to the front door of the delivery address considered reasonably safe by the driver. Proof of delivery (time and placement) will be recorded. We do not take responsibility for missing orders once they have been marked "delivered" by our drivers, Please make sure you have a safe place for parcels to be left.
If the delivery location is unable to be found and we are unable to contact either the recipient or purchaser to obtain clear delivery instructions while the driver is at the location, the order will either be returned to LuxxDrops and will be available for collection in our Perth office from the next working day where it will remain for pickup for 10 working days , or re-delivered on a subsequent day to another address once a redelivery fee is paid.
If the order is cancelled within 24 hours of the delivery date, a 15% fee will be deducted from total refund fee to cover the packaging and labour costs.
If the order contains any alcoholic products, the person receiving the gift must be over 18 years old.
Do you ship internationally?
Yes we do! Just select your country at check out for shipping details. All costs on website are in Australian Dollars, however you will be charged in your currency.
Do you offer refunds?
We cannot accept returns on LuxxDrops as we are dealing with edible products. Please make sure you carefully select your flavours. You will only be eligible for a return, refund or replacement if the product arrives damaged or the wrong flavours are sent.
We do not take responsibility for missing orders once they have been marked "delivered" by Australia Post, Please make sure you have a safe place for parcels to be left.
If you are not satisfied with your product please email firstname.lastname@example.org and one of our team will be happy to help.
Returns or Refunds for gift sets:
We cannot accept returns on gift sets as we are dealing with hand crafted, customised goods. Please make sure you carefully select your gift sets. You will only be eligible for a return, refund or replacement if the product arrives damaged or the wrong products are sent. For information about your return rights under Australian Consumer Law, please press this link.
What if my product is damaged in transit?
If the item you received is damaged on delivery please contact us or email within 24 hours of delivery. Please send your order number, your name and address, details of the product. We will then either arrange for the damaged item/s to be replaced or refund you the original cost of the damaged item/s. Photo evidence will be required of the packaging and product damages.
What is our Liquor License information?
Under an Exemptions to the Liquor Control Act 1988 we can supply Gift Sets containing alcohol under the following conditions:
The person purchasing the gift pack must be at least 18 years of age.
The person to whom the gift is delivered must be at least 18 years of age.
Are there payment plans?
Yes! After Pay is available.
What are the website T&Cs?
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.
2. Use License
Permission is allowed to temporarily download one duplicate of the materials (data or programming) on LuxxDrops's site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
modify or copy the materials;
use the materials for any commercial use , or for any public presentation (business or non-business);
attempt to decompile or rebuild any product or material contained on LuxxDrops's site;
remove any copyright or other restrictive documentations from the materials; or
transfer the materials to someone else or even "mirror" the materials on other server.
This permit might consequently be terminated if you disregard any of these confinements and may be ended by LuxxDrops whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.
The materials on LuxxDrops's site are given "as is". LuxxDrops makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, LuxxDrops does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.
In no occasion should LuxxDrops or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on LuxxDrops's Internet webpage, regardless of the possibility that LuxxDrops or a LuxxDrops approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.
5. Amendments and Errata
The materials showing up on LuxxDrops's site could incorporate typographical, or photographic mistakes. LuxxDrops does not warrant that any of the materials on its site are exact, finished, or current. LuxxDrops may roll out improvements to the materials contained on its site whenever without notification. LuxxDrops does not, then again, make any dedication to update the materials.
LuxxDrops has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by LuxxDrops of the site. Utilization of any such connected site is at the user's own risk.
LuxxDrops may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.
8. Governing Law
Any case identifying with LuxxDrops's site should be administered by the laws of the country of Australia LuxxDrops State without respect to its contention of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
We will just hold individual data the length of essential for the satisfaction of those reasons.
We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
We will promptly provide customers with access to our policies and procedures for the administration of individual data.
We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.
General Giveaway T&Cs
- Competition is open to Australian residents aged 18 and over only - By entering this competition, you agree to have your name, profile, related posts and product name suggestions publicised on all LuxxDrop channels indefinitely - Prize is non transferable or exchangeable, and cannot be taken as cash
- Competition is not associated with any other platforms - Prize can only be sent to an Australian address - Winner must respond within 48hours, otherwise prize may be re-allocated
- Winners will always be announced on our social media platforms. Please do not engage with any other platforms claiming to be use - Once your code has been used or is lost it cannot be redeemed or resent